Terms and Conditions

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· Photographs: We may take a picture of your pet before, during or after the grooming process for the sole purpose of education, promotions, advertising or website use. If you would like a copy, please let us know.

· Matted Dogs: Removing a heavily matted coat includes risks of cuts, nicks or abrasions due to warts, moles or skin folds trapped in the mats. Heavily matting can also trap moisture near the dog’s skin allowing mold, fungus or bacteria to grow and revealing skin irritations that exist prior to the grooming process. As the owner, you are responsible for the condition of your dog’s coat and may not hold Bubbles N’ Paws Mobile Pet Grooming responsible in the event of adverse effects of mat removal.

· Behavioral Issues: We will make every attempt to groom uncooperative pets, but we may not be able to complete grooming on pets that pose a threat to themselves, other pets or our groomers. We reserve the right to decline an appointment for pets whose behavior makes it unsafe for us to groom them. A $50 trip fee or the full cost of service will be charged at groomers discretion.

· Pet Injury: We would never intentionally harm your pet, and every precaution is taken to see to it that your pet is handled in a kind, loving, and humane manner. Grooming equipment is sharp, and pets are wiggly/moving creatures, so even though we use extreme caution and care in all situations, there is a possibility of a pet getting cut, nicked, scratched, or the nails quicked, etc. If an injury occurs, we will administer first aid treatment immediately and let you know. Veterinary bills from matting, old-age, or preexisting conditions will be the responsibility of the owner.

· Allergies: We only use products such as shampoos and conditioners certified for pets. However, if your pet has any kind of allergy or related skin issues you are responsible to alert us before the service starts and in that case provide the specific and properly product recommended for your pet.

· Pets with fleas will be treated with flea bath and charged a $15 fee automatically. 

· Appointment: Appointment times are given in an hour time frame. We will arrive as closely to the scheduled time as possible. You will be called in advance when schedules change beyond our control due to unpredictable situation.

· Missed Appointment Fee: We require a 48 hour advance notice in case you must cancel or reschedule your appointment, failure to do so will incur in a $50 trip fee or the full cost of service at groomers discretion, the same fee will apply in case we attempt but, for any reason, are unable to groom your pet.

· Payment info: Payment is due at time of service. Accepted forms of payment are cash or credit cards. Cash is preferred. There is a 4% surcharge assessed on all credit card payments.

· Prices do NOT include de-matting fees, tick/flea removal, or specialty cuts.

· All prices are based on a well maintained hair coat and healthy skin. If your pet has not been groomed regularly, or if the coat has knots, tangles, mats, debris, parasites, or excessive dirt, there will be a $15 Coat Condition fee to cover up the extra time required. If the estimated required time is more than 20 minutes, our groomer will let you know the options recommended and it´s fees.